Privacy Policy
We take your privacy seriously here at Quiet Mount Path
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed through our payment partners.
For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget preferences. This helps us tailor services to fit your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to enhance our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Quiet Mount Path respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational steps to safeguard it. This encompasses safe data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information during transmissions between your browser and our systems.
Limited Access
Access is limited to authorized staff who require the information to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.
Your Privacy Rights
You possess important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your data is used.
To exercise these rights, contact us with the details at the end of this policy. We will reply within a reasonable time frame as mandated by relevant law.
Data Retention
We keep personal information only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by the kind of data and the purpose for which it was gathered.
Typical Retention Periods:
- Customer contact and order details: 3 years after final service contact
- Payment transaction records: 7 years for tax and accounting needs
- Website analytics data: 26 months for service enhancement analysis
- Marketing communication preferences: Until you opt out or 2 years of inactivity
Cookies and Website Tracking
Our site utilizes cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.
You can manage cookie settings via your browser's preferences. However, turning off certain cookies may impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
The site might include links to third-party sites or services. This privacy policy covers only Quiet Mount Path and our site. We are not accountable for the privacy practices of external sites.
We recommend reviewing the privacy policies of any external sites you access via links on our site.
Policy Revisions
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
>Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.
Privacy Contact
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Privacy Contact
Quiet Mount Path Privacy Team
Petal Lane, London
London, United Kingdom SW3 3AA
Email: info@quietmountpath.bond
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within five business days.